FREQUENTLY ASKED QUESTIONS

General: 

We’re one of 100’s of dispensaries currently operating in Canada that are NOT operating under the federally-approved medical marijuana system. The federal system requires you to get doctor’s approval and Health Canada’s permission to purchase from one of the licensed producers. Certain areas of Canada have allowed dispensaries to proliferate so people can gain access to medicine, as long as there are no sales to minors or any gang affiliations.

There are many mail order cannabis sites in Canada which operate and to date we know of no-one who has ever been charged with receiving pot in the mail.

That being said, there is still a risk on both ends, as we are not working with any federal approval.

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Each order will be packaged and handled with 100% care. We use smell proof packaging and vacuum-sealers. Our packaging is discreet to protect and maintain your privacy. We ship using plain white boxes and bubble mailers with no indication of what is inside.

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You can contact us 24/7 via the blue bubble icon located in the bottom right hand corner of your screen. This is a person to person messaging system that allows us to communicate with each other in real time if you have any questions or concerns. This option is the fastest way to communicate with our team!

You can also send us a email any time at info@goodiesbc.com or click the “Contact” button in the main menu.

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Odering: 

Step-by-step guide on placing your order online with GOODIES.

  1. Enter the site by confirming you are 19+.
  2. Create an account by locating “Login/Register” at the top of the page.
  3. Click the “Menu” icon (top-left of your screen) and locate the products you are interested in ordering.
  4. Click on the product(s), choose your quantity then click “Add to Cart”.
  5. When you have all your products in your shopping cart, and are ready to Checkout, click on the shopping cart icon (top-right of your screen) and you will be redirected to the View Cart page.
  6. Check to see if everything looks right, if you have a coupon code, enter in the code and click Apply Coupon. When you’re ready click on the green Proceed to Checkout button.
  7. In the Checkout page, you will need to login with your email address and password. If this is your first time registering with us, you will need to provide your email and choose a password and an account will be set up for you.
  8. Once you’ve filled in all the required fields, you’ll need to accept the Terms and Conditions (located on the bottom of the page) then click “Place Order”.
  9. On the Checkout Confirmation page, you will see your order number and instructions on sending an Interac E-transfer. Orders only ship after E-transfer has been received.
  10. Once we collect your E-Transfer, your order will be processed and will ship within 24h. We’ll email your Canada Post Xpresspost tracking number as soon as available.

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If you wish to add or edit your order, you’ll need to enter a new order. If your order has not been shipped yet we can combine the orders into one shipment. If your order has already been shipped, we must process a new order with the shipping fee.

If you would like your order add/edit, combine or cancel a order that has not been shipped yet, please email info@goodiesbc.com

All order edits/cancels are made on a best-efforts basis but if your order has shipped then it can not be changed or canceled.

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It is highly recommended that you use a mailing address that you know is not compromised, is secure, and only you have access to receive the products that we mail to you. On very rare occasions, packages sent in the mail do go missing, but that applies to every business that offers shipping.

All parcels come with signature conformation and you only can sign to accept.

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It is advised that you have a legitimate reason to consume and purchase Cannabis diagnosed by a licensed doctor. However, as an adult (19+) it is your decision if you want to purchase Cannabis without a medical document. We advise you to make sensible decisions for your best interest and take time to understand the products you are purchasing and the laws of Canada in relation to Cannabis.

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Payment and Fees: 

Currently we are only accepting Interac E-transfer. If you currently use online banking with a Canadian bank or a credit union, then sending a transfer will only take a few minutes.

Instructions on E-transfer will be provided with your purchase and your order will ship only after an Interac E-transfer have been received.

Sending an Interac E-transfer is easy and only takes minutes with most Canadian banks, visit the website below for detailed information on Interac E-transfers.

For information on sending an Interac E-Transfer, please contact your bank or http://www.interac.ca/en/interac-e-transfer-consumer.html

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All orders are placed “on hold” until payment has been made and accepted

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Please give us 24h to process orders. If you are sending payment over the weekend please allow until Monday morning for your eTransfer to be accepted.

It also may be the case that your eTransfer was not accepted because your bank blocked the transfer. In this case you need to contact the bank to verify the transfer so that we can accept payment and begin processing your order.

Please also ensure you send payment to the correct e-mail address by copying and pasting the e-mail address on the order confirmation page. Our e-mail address may change periodically without notice in an effort to prevent fraudulent payments.

Please make sure to follow the payment directions provided after checkout very carefully.

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Shipping: 

No. We only ship within Canada.

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Shipping fees are $20.00 for all orders under $100. All orders $100 and over will will receive FREE shipping. All orders will be shipped via Canada Post Xpresspost with signature conformation. On average you will receive your order within 2-3 business days. Please keep in mind weather conditions and or if you live in a remote area shipping times may vary.

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Shipping is Monday to Friday (except statutory holidays).
All orders are packed and shipped within 24 hours of receiving the payment.

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When your order is processed and shipped, you are provided with a conformation email containing your order invoice along with a Canada Post tracking number. This will give you estimated date and time of arrival of your order.

Due to your email settings, our emails may end up in your spam folder so please check there if you have not received the conformation email from us. You can also track your order by logging into your GOODIES account.

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Product Info: 

Yes. We do all of our own product photos in house and or have the photos supplied to us from the other companies we work close with.

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SATIVA
Cannabis Sativa plants are opposite of the Indica strains and grow tall and thin with narrow leaves. Sativa plants are also generally a lighter shade of green then their counterpart, the Indica strain. Sativa strains take longer to grow, mature, and require more light. Medicine produced from cannabis Sativa plants have lower CBD and higher THC counts.

Sativa properties:

  • anti-anxiety
  • anti-depressant
  • treats chronic pain
  • increases focus and creativity
  • increases serotonin (a neurotransmitter involved in the regulation of learning, mood, sleep, anxiety and appetite)
  • for day time use


INDICA

Typically, cannabis Indica plants are short, bushy plants with wide leaves. Indica plants typically grow faster and have a higher yield than the sativa variety. Medicine produced from cannabis Indica plants have higher CBD and lower THC counts.

Indica strains properties:

  • increased mental relaxation
  • muscle relaxation
  • decreases nausea
  • decreases acute pain
  • increases appetite
  • increases dopamine (a neurotransmitter that helps control the brain’s reward and pleasure centers)
  • for night time use

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Shatter is a type of cannabis concentrate. Shatter specifically refers to a texture of concentrate that breaks and shatters like glass, rather than pulling like taffy. It is created by extracting the cannabinoids, terpenes, and other chemical compounds found in the cannabis plant. Usually from dried cannabis. Shatter is usually transparent and has an amber glass color. The reason shatter is clear has to do with the molecules in the cannabis. When these molecules are left undisturbed, they form the glass-like appearance. Heat, moisture, and high terpene content can also affect the texture of the outcome of the extraction, which may turn oils into a runnier substance that resembles sap. Oils with a consistency that falls somewhere between clear shatter and viscous sap is often referred to as “pull-and-snap”.

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Budder, a wax-concentrate variety, is one of the most popular forms of concentrates. Typically extracted with butane or CO2, budder is made by using a chemical solvent to “blast” through marijuana to extract the THC, which is then “purged” with heat and air pressure to remove the solvent. The same broad process is used to create shatter and crumble wax, but the results are very different.

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Cannabis distillate is very pure. And for very good reasons it has also been given the title “The Clear” and “The Pure”. Compared to other cannabis extraction techniques, like BHO or CO2, distillate produces a resin that is almost entirely composed of cannabinoids, terpenes, and flavonoids, without any unwanted residue included and therefore much cleaner.

The impressive purity of cannabis distillate is achieved via the distillation process, which is the action of purifying a liquid through heating and cooling. Distillation acts to extract the essential oils and compounds from a plant, and in doing so takes what is valuable and desired whilst leaving behind everything else.

In the case of the cannabis plant, cannabinoids, terpenes, and flavonoids are what you want in the end product because of their effects, tastes, aromas, and medicinal value.

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